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A transfer to Lunar has not arrived

If the money was sent from a foreign bank… If the transfer was made as an instant transfer, the money should be in your Lunar account immediately… check if the money was sent to the correct recipient

Spend overview

made it easier for you to get an overview of your consumption, so you know what you're spending your money… tap in the Lunar app, you have the opportunity to: Get an overview of incoming and outgoing money… Cash Flows With our cash flows function, you get insight into how much money is coming in and going

Delete a reservation

When you buy an item, most retailers will reserve the amount for a few days before they withdraw the money… means that they will hold the amount for a few days in your account and then they will withdraw the money… Please note that we can never guarantee that you will win the dispute and get your money back

International transfers

When we send money from Lunar, it typically takes between 2-5 business days for the money to reach the… has been withdrawn from your account, this means that the money has been sent to the recipient bank… Therefore, it takes a little longer for the money to arrive

How to create a transfer

Can I transfer money from another bank to my Lunar account in the app?… You can also make a transfer using our features to deposit money… Can I transfer money from my Lunar account to a card? No

Phishing

impersonate a legitimate organization, acquaintance or government agency to steal sensitive information or money… Have you been asked to send money unexpectedly?… If you have provided any customer information or transferred money, contact our customer service immediately

General information about NemKonto

The public authorities can only transfer money to your NemKonto - they cannot withdraw money from the… Your NemKonto is the account that all public authorities use when they transfer money to you

How can I withdraw cash?

What does it cost to withdraw money?… It is entirely free to withdraw money if you have Lunar Plus or Unlimited - both here in Denmark and… Can I withdraw money from my Lunar card when out shopping?

Term deposit

The interest savings account is for you who want more positive interests and are willing to bind your money… the package you choose The interest rate depends on the package you have and how long you bind your money… Note that it may also take up to 31 days for the money to be transferred to your primary account

Transfer limits and fees

If you need to transfer a lot of money, you should be aware that there are some limits on the amount… of money you can transfer