What to do if my device is stolen or lost?

You need to freeze your card right away. Please call us on 70 60 54 54 and we will help you. Our phone is open every day from 09-23 and 10-17 on weekends. 

The card number in Google Pay is a “token” (a fictive card number) so your Lunar card will not need to be frozen.

You can also use the “Find my device” to track your phone and lock it. Contact Google support to learn more.