THE BEST APP
TO MANAGE
YOUR MONEY

FREQUENTLY ASKED QUESTIONS

• What is Lunar?

  Lunar is a digital bank without any physical branches. We still offer all the services you’re used to from traditional banks: accounts, cards, payments and transfers, loans, MobilePay, Apple Pay, Google Pay, etc. In addition, we provide the best banking app experience in Denmark, offering you a secure and easy platform to manage your money – directly from your smartphone.

  And with your Lunar app, we'll provide you with everything you need to make the most of your money, including ways to track your expenses, interactive budget planning tools, and notifications every time you spend money. What's more, there are no surprise payments or transaction fees.

  We have more than 500,000 users in the Nordic region, and offices in Aarhus, Copenhagen, Stockholm and Oslo. Our 450+ employees work hard to ensure our users get the best possible banking experience.

• How come it’s free to have a Lunar account?

  It’s completely free to sign up for Lunar and create an account, get a digital card and use our banking app. As a digital bank, we don’t have the same expenses as traditional banks. Some of the things we make money from are Lunar Premium and Pro subscriptions as well as loans. And when you use your card in stores or retailers, they (not you) pay a transaction fee to us.

• Do I have to switch banks to use Lunar?

  No, you don’t have to switch from your current bank to use Denmark’s best banking app. You can use Lunar as your primary bank or keep it as your secondary bank if you don’t want to switch. You can also connect your current bank account to Lunar via the app.

  Try Lunar now – it’s 100% free and non-binding.

• Is my money safe with Lunar?

  Having a Lunar account is secure. Just like every other bank in Denmark, we’re supervised by Finanstilsynet (The Danish Financial Supervisory Authority) which means there’s a long list of guidelines we have to comply with. At Lunar, your money is also covered by Danish deposit insurance, which protects bank deposits in financial institutions with amounts up to 100,000 EUR.

• What’s the difference between Lunar and other banks?

  As opposed most other banks, we’re 100% digital and we don’t have any physical branches. It’s not necessary for us, now that we can do everything on our phones. Instead, we’ve spent our energy creating the best banking app in Denmark so you can manage your money directly on your phone.

  It’s easier and far more convenient—saving you an enormous amount of time. You still get everything you need and associate with a traditional bank, just much, much better.