EARN +1.25% INTEREST RATE

FREQUENTLY ASKED QUESTIONS

• What is Lunar?

  Lunar is a digital bank without any physical branches. We still offer all the services you’re used to from traditional banks: accounts, cards, payments and transfers, loans, MobilePay, Apple Pay, Google Pay, etc. In addition, we provide the best banking app experience in Denmark, offering you a secure and easy platform to manage your money – directly from your smartphone.

  And with your Lunar app, we'll provide you with everything you need to make the most of your money, including ways to track your expenses, interactive budget planning tools, and notifications every time you spend money. What's more, there are no surprise payments or transaction fees.

  We have more than 500,000 users in the Nordic region, and offices in Aarhus, Copenhagen, Stockholm and Oslo. Our 450+ employees work hard to ensure our users get the best possible banking experience.

• How come it’s free to have Lunar?

  It’s completely free to sign up for Lunar and create an account, a digital card and use our banking app. You don’t pay for transfers or receiving transactions nor do you pay fees to pay your bills.

  If you want more, you can upgrade to Premium in the app, and you can buy shares in our investment universe. When you travel abroad, it costs you 9 DKK to withdraw money and 1% on top of that whenever you use your card.

  
  

• What is the positive interest rate?

  You get a +1.25% interest rate up to 100,000 DKK of the money deposited into your account. For amounts larger than 100,000 DKK the interest rate is 0%.

  You'll collect the interest rates automatically, and they will be paid out to your account once per month.

  The interest rate is variable.
  

• How do I get a positive interest rate?

  You’ll automatically get the +1.25% interest rate on your first 100,000 DKK deposited into your account.

  The interest rate is variable.

• When will I get my positive interest paid out?

  You’ll get your positive interest paid into your account on the last banking day of the month.

  The same applies to the negative interest rate; that’ll also be drawn from your account on the last banking day of the month.

• Will I get positive interest if I don’t use my card?

  Yes, you'll earn positive interest even if you don't use your Lunar card.

• Can I see an example of how I’ll get my interest rate paid out?

  Here’s how your interest rate is paid out to you:

  • On 20th April, you use your card and earn an interest rate from 20th April - 19th May.
  • On 29th April, your interest for the period from 20th - 30th May will be paid into your account.
  • And on 30th May, your interest for the period from 30th April - 19th May will be paid into your account.

• How can we give positive a interest rate?

  Lunar is a modern bank that lives on your phone.

  In 2019, Lunar was the first fintech company to get a banking licence. We’re building a bank from the bottom up, together with our 500,000 users. We have no branches or financial advisors—everything is digital—and that means we don’t have the same expenses as traditional banks.

  Without all those extra costs, we’re able to give you a free account with positive interest rates.

• Is my money safe with Lunar?

  Having a Lunar account is secure. Just like every other bank in Denmark, we’re supervised by Finanstilsynet (The Danish Financial Supervisory Authority) which means there’s a long list of guidelines we have to comply with. At Lunar, your money is also covered by Danish deposit insurance, which protects bank deposits in financial institutions with up to 100,000 EUR.

• Who is behind Lunar?

  Lunar was founded in 2015 by a group of entrepreneurs who wanted to rethink the way we do banking, payments and investments. The investors behind Lunar are HEARTLAND, Kinnevik, Tencent, Seed Capital, Augustinus Fabrikker, Greyhound Capital and Socii Capital.