YOUR QUESTIONS - ANSWERED

• What is Lunar?

  Lunar is a digital bank without any physical branches. We still offer all the services you’re used to from traditional banks: accounts, Visa cards, payments and transfers, loans, MobilePay, Apple Pay, Google Pay, etc. As well as that, we provide the best banking app experience in Denmark, where it’s secure and easy for you to manage your money directly from your smartphone.

  The app provides you with everything you need to make the most of your money, including new ways of keeping track of your expenses, interactive budgets, and notifications every time you spend. There are no surprise payments or transaction fees. What’s more, you can design your own Visa card. Both your card and account are free.

  We have more than 500,000 users in the Nordic region, and offices in Aarhus, Copenhagen, Stockholm and Oslo. Our 450+ employees work hard to ensure our users get the best possible banking experience.

• Do I need to switch banks to get Lunar?

  No, you don’t have to switch from your current bank to use Denmark’s best banking app. You can use Lunar as your primary bank or keep it as your secondary bank if you don’t want to switch. You can also connect your current bank account to Lunar via the app.
  

  Try Lunar now—it’s 100% free and non-binding.

• How do I get Lunar Pro with a metal card?

  If you are already one of our 400,000 Lunar users, you can order a metal card directly in the app when you upgrade to Pro. If you are not a Lunar user yet, download the Lunar app in the App Store or Google Play and sign up for free directly in the app. It only takes a few minutes. Have your passport or driving license and a valid NemID ready, because you’ll need it when registering.

  Once you’ve registered, you can upgrade to Lunar Pro with a metal card in the app.

• How safe is it to use Lunar?

  It’s safe to have your account at Lunar. Like all other banks in Denmark, we’re supervised by Finanstilsynet (The Danish Financial Supervisory Authority), which basically means your money is safe with us. Your money is also covered by Danish deposit insurance, which protects bank deposits in financial institutions with up to the equivalent of 100,000 EUR.

  
  

• What is the difference between Lunar and other banks?

  As opposed most other banks, we’re 100% digital and we don’t have any physical branches. It’s not necessary for us, now that we can do everything on our phones. Instead, we’ve spent our energy creating the best banking app in Denmark so you can manage your money directly on your phone.

  It’s easier and far more convenient—saving you an enormous amount of time. You still get everything you need and associate with a traditional bank, just much, much better.

• Who is behind Lunar?

  Lunar was founded in 2015 by a group of entrepreneurs who wanted to rethink the way we do banking, payments and investments. The investors behind Lunar are HEARTLAND, Kinnevik, Tencent, Seed Capital, Augustinus Fabrikker, Greyhound Capital and Socii Capital.